Amazon wipes 10bn counterfeit listingsEuropost
The world's biggest e-commerce company Amazon announced it had blocked over 10 billion false listings over the past year, AP reported. The operation comes in response to mounting complains from shoppers and brands. The complaints spurred a massive campaign against phony listings. The data was released in Amazon’s first report on its anti-counterfeiting efforts since it announced new tools and technologies in 2019. The number of blocked phony listings last year was up about 67% from the year before.
Amazon has been wrestling with counterfeits for years. But since 2019, it has warned investors in government filings that the sale of phony goods poses a risk to the company and its image. Brands may not want to sell their items on the site if they know there are fake versions being offered. And knock-offs could cause shoppers to lose their trust in Amazon.
Counterfeiters try to get their products on Amazon through its third-party marketplace, where sellers can list their items directly on the site. The company destroyed 2 million counterfeit products sent to its warehouses last year before they could be sold. And it said fewer than 0.01% of all items bought on the site received counterfeit complaints from shoppers. Amazon said it can stop counterfeiters before they can sell anything thanks to machine-learning technology, which automatically scans listings to remove suspected counterfeits. The company also gives brands a way to remove fake items from the site themselves, rather than reporting them to Amazon and waiting for it to do something. Amazon said it spent more than $700 million last year on its anti-counterfeiting efforts and has 10,000 people working on it.